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Former Member's avatar
Former Member
4 years ago

New iPhone won't sync to dropbox agile keychain with 1password 7

I just moved over to a new iPhone 13 Pro and cannot sync my 1password with dropbox. My old iPhone (12 mini) had 1password7 downloaded and worked/sync'd just fine, but it will not sync through on the ...
ios
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi @tomsachsstudio

I'm sorry to hear about the trouble. Agile Keychain was deprecated a number of years ago. I wasn't aware, but am not entirely surprised that it isn't working with the latest 1Password for iOS. My apologies. For help resolving this, I'd encourage you to reach out to our migration specialists. They can be contacted via email at support+tradein@1password.com. It would be helpful if you could please include your license information when you write in.

Thanks!

Ben