Forum Discussion

Former Member

3 years ago

New MacBook, password not accepted

new MacBook, migrated data from Time Machine backup. Does not accept valid password, it works on iPhone and iPad. Tried to 'sign onto new account' with recovery data. Will not accept that either.. st...

macos

GreyM1P

1Password Team

3 years ago

Hi there @josephgerardi

I can see you've emailed us about this issue as well, so I'll close this thread to avoid any duplicate answers, and because it might relate to your account, which we shouldn't discuss in public. One of the team will be in touch with you by email soon. :)

— Grey

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\n\n

1Password Version: 8.9.4
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ safari
\nReferrer: forum-search:new computer password not accepted

\n","kudosSumWeight":0,"postTime":"2022-09-29T20:32:26.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:70507_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":45},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

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1Password Version: 8.9.4
\nExtension Version: Not Provided
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\nBrowser:_ safari
\nReferrer: forum-search:https://1password.community/search?Search=new%20computer%20password%20not%20accepted

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Hi there @josephgerardi

\n\n

— Grey

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Hi there @josephgerardi

\n\n

— Grey

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