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Former Member's avatar
Former Member
4 years ago

New Password Not Saved!

Setting up the kid's new device. Creating a new login item for a new account in the standalone account. Generate the password. Type it in on the other device. Click something. New login item has no password saved.

Not sure how that happened, but was virtually impossible to click away from a generated password without "are you sure?" dialogues in v7. Should NOT have been that easy to lose that newly created password!

1Password Version: 8.5.0 (80500066, nightly)
Extension Version: Not Provided
OS Version: macOS 10.15.7

betas

2 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    It was 1Password for Mac—the main app.

    I’ll see if I can recreate it.

  • Dayton_ag's avatar
    Dayton_ag
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey there @rpallred, I'm really sorry for the trouble you experienced with the password generator. Could you tell me what platform you experienced this issue on?

    Currently in 1Password 8, clicking outside of the new-entry window doesn't clear or close the window, and closing the entry without saving results in a Discard your changes? warning - did you come across one of these?

    If possible, please let me know a bit more about this situation and I'll pass it along to the team - we definitely want to limit these cases as much as possible.

    Thanks so much, I look forward to hearing from you! :smile: