Forum Discussion

Former Member

3 years ago

new Pixel 7, "Biometric unlock" option is greyed out

I am unable to select the option, it is greyed out.

1Password Version: 8.10.1
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

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I am unable to select the option, it is greyed out.

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new Pixel 7, \"Biometric unlock\" option is greyed out","moderationData":{"__ref":"ModerationData:moderation_data:33300"},"body":"

Hi @gglater, thanks for writing in and sharing this update.

\n\n

I'm glad to hear fingerprint unlock is working for you. Let us know if there's anything else we can help with! Thanks again.

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more info, if I delete my face profile, it works. The issue didn't seem limited to 1Password, other apps were also greying out the biometrics option. very weird.

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