Forum Discussion

iwaddo's avatar
iwaddo
Super Contributor
2 years ago

New Sign-In warning, again

Hi, randomly this afternoon I received a New Sign-In warning email for the Safari extension from somewhere in England (I am in England). I've no idea what this means or what I am supposed to do ab...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello iwaddo! 👋

I'm sorry that you received an unexpected sign-in notification by email. Since I don't have access to your account information here on the public forums, I recommend sending an email to support+forum@1Password.com using the email address associated with your 1Password account so that our security team can take a look.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave