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Former Member
4 years agoNewly installed 1Password not syncing with Mac
HI:
I have 1P up and running on my Mac. I just installed it on my iPhone. I didn't see any dialog asking whether I already had an account so I just "purchased" again, and entered the same passwo...
Jack_P_1P
1Password Team
4 years agoHey @Mmmmisha:
That doesn't look like 1Password for iOS. Just to make sure that everything is right, can you please confirm you've downloaded 1Password for iOS using the link on our website here: https://1password.com/downloads/ios/
After downloading, you should be able to add your 1Password account to the 1Password app using the steps I provided above: How to add your 1Password account to the apps
Additionally, if the app you downloaded isn't 1Password for iOS, as you mentioned "purchasing" it, ensure that you're not being billed twice by checking for any possible additional subscriptions: How to cancel a subscription from Apple - Apple Support
Let me know if you were successfully able to add your 1Password account to the 1Password app, or if you run into any more trouble along the way.
Jack