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Forum Discussion
jonathan_miller
2 years agoNew Contributor
"No Credentials Found" on new iPhone with Yubi Security Key
Hello,
I am attempting to sign into 1password on a new iPhone and my Yubi Security Key keeps giving a "No Credentials Found" error message when I attempt to sign in. The key does appear to have cr...
1P_Dave
Moderator
2 years agoHello jonathan_miller! 👋
I'm sorry that you're seeing a "No Credentials Found" message when signing into 1Password on your iPhone. Just to confirm, can you confirm that you see your security key when following these steps:
- Log in to your 1Password account on 1Password.com (in the browser, not the app).
- Click on your name in the upper right corner and then click My Profile.
- Click More Actions > Manage Two-Factor Authentication.
Do you see your security key listed here? If you do then can you use your security key for other apps/websites on your iPhone?
-Dave