Forum Discussion

Philipp's avatar
Philipp
Occasional Contributor
4 years ago

No extension found on Firefox and Chrome

Hi, something is no longer working. When I try to login with command+# I see on both browsers (Firefox + Chrome) I have to install the browser extension for browser fill out. No I deleted the exten...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hey Philipp - I'm sorry for the further trouble with these issues. At this point, I'd like to take a closer look at things and address all the issues you're seeing.

I'd like to ask you to create a diagnostics report from your Mac:

https://support.1password.com/diagnostics/?mac

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/comment/635985
  • Your forum username: Philipp

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!