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tetrabit's avatar
tetrabit
New Contributor
11 months ago

"no items to show" in browser even with exact url match

I have a 1password login item with URLs https://admin.mentava.com/login/ and https://admin.mentava.com/signup/ . Both URLs have "AUTOFILL BEHAVIOR" set to "Fill anywhere on this website".

When my Firefox browser is at https://admin.mentava.com/signup/ , the 1password thingy for the username field says "no items to show" when I hover or click on it.

When I am at https://admin.mentava.com/login/ , the correct item shows.

Why does the 1password browser extension not show the item at the signup page?

1Password Version: 1Password for Windows 8.10.46 (81046026)
Extension Version: 1Password browser extension version 8.10.46.26
OS Version: Windows 11 Home, version 23H2, OS build 22631.4169
Browser: Firefox 131.0, 64-bit

browser extension

5 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    11 months ago

    tetrabit,

    An Identity item should be suggested if the 1Password extension detects clues specific to creating/signing up for a new account in a field. Otherwise, it could offer your Login item if the website URL matches.

    -Evon

  • tetrabit's avatar
    tetrabit
    New Contributor
    11 months ago

    Thanks.

    Does 1Password support using credentials from a login item to fill in a registration form? Lots of times I create login items in 1Password before doing the registration in the browser.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    11 months ago

    Hello, tetrabit. Thank you for the question.

    1Password in the browser detects clues in the website's code to determine what to autofill in fields. Since this is a registration form, the 1Password extension offers emails from Identity items instead. Here's a screenshot for reference:

    I hope that helps.

    -Evon