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Ross's avatar
Ross
New Contributor
3 months ago

No option to fill in password

Site login works but secondary location does not work same site. Main login is http://www.qrz.com when I go to the secondary location  logbook.qrz.com/logbook then select the  download tab it brings me to this spot. Then I have to option to fill password. New to 1password.

 

 

3 Replies

  • Ross's avatar
    Ross
    New Contributor

    I tried it like you suggested with no luck

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager

      Hi Ross​, thanks for giving that a try. 

      Next could you collect the page structure for the logbook sign in and send it in to our support team? You can do so with these steps:

      1. Navigate to the logbook sign in.
      2. Right click on the page.
      3. Select 1Password - Password Manager > Help > Collect Page Structure.

       

      You can then attach the page structure file to an email sent to support@1password.com along with any other details about the behaviour you're seeing. With your email you can also include a link to this thread, and your username (below). Our team would be happy to take a look and report any issues. Thanks again!

      • https://www.1password.community/discussions/1password/no-option-to-fill-in-password/162620
      • Ross
  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi Ross​! Thanks for writing in.

    It looks like the logbook sign in is only accessible to those with verified callsigns, so I wasn't able to go in and test it out. When you click the password field on the logbook page do you see a 1Password icon in the field (example below), or any inline suggestion? 

    If not, could you try the following:

    1. Enter the appropriate password in the password field but don't sign in just yet.
    2.  Right click on the page then select 1Password - Password Manager > Save > Login > Save.
    3. Return to the logbook sign in page.
    4. Click the 1Password extension icon in your browser's toolbar.
    5. Select the newly created Login item, then click Autofill.

     

    Let us know how that goes and thanks again!