Forum Discussion

Nusaram's avatar
Nusaram
Frequent Contributor
7 months ago
Solved

No Vault Items On "About:Blank" Page

Hi, This issue just started happening, so it definitely is a recent update (my last known working version was v8.10.78.??). In Chrome and Edge, my default URL for new tabs is "about:blank".  When o...
browser extension
windows
  • 1P_Dave's avatar
    1P_Dave
    6 months ago

    Nusaram​ 

    Thanks for confirming that the issue is now resolved! The latest version of 1Password in the browser does indeed contain a fix for the issue. If anyone else sees the same issue, update to the latest version:

    I'm sorry that you ran into an issue with unlocking 1Password after updating, it sounds like something went wrong with the communication between 1Password in the browser and the desktop app. If you see the same issue again then let me know. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Thanks again for reporting the issue! 

-Dave

Nusaram's avatar
Nusaram
Frequent Contributor
6 months ago

Hello 1P_Dave​!

v8.10.82.29 was installed today and the issue has been resolved!  Thank you!

But something strange happened...

  • When I started Edge, the 1P extension stayed in an unlocked state; however, nothing happened when I clicked on it.
  • Closing and restarting Edge didn't solve the problem.
  • I tried Chrome and same issue!
  • Cleared cache, etc., rebooted.
  • Edge:  Same issue.
  • Chrome:  Same issue(?)...it wasn't responding, but then I decided to try to logon via the desktop app.  Once I did, the Chrome 1P extension finally opened.
  • Re-tried Edge:  Issue resolved!
  • Cleared cache, etc., rebooted and all is still well, so issue definitely gone!


Thanks to the team for getting this new version released!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Nusaram​ 

    Thanks for confirming that the issue is now resolved! The latest version of 1Password in the browser does indeed contain a fix for the issue. If anyone else sees the same issue, update to the latest version:

    I'm sorry that you ran into an issue with unlocking 1Password after updating, it sounds like something went wrong with the communication between 1Password in the browser and the desktop app. If you see the same issue again then let me know. 

    -Dave