Forum Discussion

Former Member's avatar
Former Member
4 years ago

None of the Chrome, Firefox or Safari extensions work since upgraded to 1Password8 on Mac

None of the Chrome, Firefox or Safari extensions work since I upgraded to 1Password8 on Mac recently. Previously I could just click on the website in 1 Password and the page would open in all my my...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey @Earely, @ewiesner26,

It sounds like 1Password in your browser may be having a hard time connecting with your 1Password app.

Before we go any further can you give the below steps a try:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and test if it is working properly.

Let me know how you get on!