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Forum Discussion
Former Member
4 years agoNot able to use 1Password in any browser
Not able to sign into 1Password in any browser, states I have signed in too many times, try again later; not acceptable. Originally 1Password was working in both Edge & Chromes, but only for password retrieval, would not allow me to save any new logins. Kept getting "Unable to save at this time" error message. So I remove 1Password from both browsers, restarted PC and re-added 1Password. Now I am not able to use 1Password at all in either browser, not able to even log into it.
1Password Version: 8.9.5
Extension Version: 2.3.8
OS Version: Windows 11
Browser:_ Chrome & Edge
Referrer: forum-search:https://1password.community/search?Search=1Password%20not%20working%20in%20any%20browers
5 Replies
- steph_giles
1Password Team
Thanks for the update @laboyiv69.
Can you give the below steps a try and let me know if it improves things:
- Right click on the 1Password icon in your browser toolbar and choose Settings
- Disable the setting that says 'Integrate with 1Password app'
- Restart your entire computer to ensure there are no pending processes
- Open and unlock your 1Password desktop app
- Open your browser and re enable that integration setting.
Let me know how you get on!
- Former Member
I have removed and readded the extension in each browser to no avail.
- Former Member
The same scenario is happening for Microsoft Edge as well.
- Former Member
I click on the 1Password icon on the Chrome browsers and a login box appears that states "Open 1Password" as a click button. I click on this button and nothing happens. I am not able to move forward and login.
- steph_giles
1Password Team
Hey @laboyiv69,
I'm sorry for the trouble you have been experiencing.
Can you describe what happens when you try to use 1Password in your browser? Do you see a 1Password icon in your browser toolbar? What happens when you click on it?
This information would be really useful.