Not all credit cards are shown for autofill

Hey @GeorgeAndy,

Thank you for getting back to us, I'm glad you were able to get that Credit Card filling.

1Password 7 had a habit of sometimes adding the URL of the website you created the card on which changed the behaviour to work more like a standard login item. As you have said deleting this URL will enable it to work as expected.

Let us know if there is anything else we can help with at all!

Well, I seem to have fixed this issue, without knowing for sure what the source of the problem was. I noticed that the 1Password entry for her credit card included a website, which I then deleted. (I think it was to the bank that issued the card, but unfortunately I didn't make a note before deleting it.) Now it works OK – that is, when making an online payment 1Password is now popping up both credit cards and I can choose the appropriate one. My guess is that even though this entry was in the category of "Credit Cards," somehow with that website included 1Password was not recognizing it as being appropriate for autofilling a payment. Perhaps that's a small bit of knowledge to tuck away.

Thank @GeorgeAndy for letting us know. Someone will be in touch very shortly. - Catherine 🙂

She has just emailed to you.

Hi @GeorgeAndy This definitely doesn't sound right to me! I think we need to take a closer look at what's causing this. Can you ask your wife to email in to us at mailto:support+forum@1password.com and one of our team will be on hand to help. Thanks, Catherine 🙂