Forum Discussion

Former Member's avatar
Former Member
4 years ago

Not Filling Passwords using Keyboard

Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard...
android
Andy0691's avatar
Andy0691
New Contributor
3 years ago

Hello 1Password team :)
I'm new to 1Password but have spent hours trying to get autofill to work on my Android without success :(
I've been through 'Getting Started' and other tutorials and searched community posts to no avail.
1Password works fine on my Windows PC with Chrome.
However it's a different story on my Samsung S8 running Android V9
Samsung keyboard (also tried Microsoft Swift Keyboard)
Chrome browser V112.0.5615.135 (latest version)
1PW App V8.10.4
I've installed the Android App and linked it to my account. I can see all my saved items.
In 1P settings, I've got "Autofill" and "Show filling suggestions" ON, "Show filling suggestions from".. myaccount selected and "Display Autofill prompts Below the fields they relate to" selected.
But if I navigate to one of my saved pages and select the Username or Password fields I do not see the 1P dropdown box or anything on the top of the keyboard to allow me to select saved credentials.
Any help or suggestions appreciated.
Regards