Forum Discussion
Hello @JPS,
Thanks for your message. When issue started, have you added any new software or do you have updates available for antivirus or antimalware software on your device? I'd also suggest checking for any Windows updates.
Additionally you mentioned version 8.9.12. 1Password for Windows version 8.10.0 was recently released. If you could download and update to this version from the link provided. Does this help with connection troubles you are experiencing?
If this didn't help, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/138327/offline-changes-wont-appear-on-your-other-devices-until-1password-reconnects
- Your forum username:
JPS
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!