Forum Discussion

sf49ers65's avatar
sf49ers65
New Contributor
11 months ago

Offline error (is 1Password down?) [RESOLVED]

I'm getting an offline error whenever I access the Android app on either of my phones. This is the error I'm getting "Offline. Changes won't appear on your other devices until 1Password reconn...
android
renewableparrot's avatar
renewableparrot
New Contributor
11 months ago

Noticing the same error. Occurring across devices, networks, and accounts.

Example lines from log files

log
[1P:app/op-app/src/app/backend/synchro.rs:397] auth failure for <account-id>: GetAuth(403)
[1P:C:\builds\dev\core\core\app\op-app\src\app.rs:1472] could not query pre-registration features: FetchError(<unknown reason>, code: HttpStatus(403), Session ID: None)
[1P:C:\builds\dev\core\core\op-b5-client\src\b5_client\features.rs:136] FetchError(<unknown reason>, code: HttpStatus(403), Session ID: None)

Affected versions/platforms:
- 1Password for Linux 8.10.56 (81056001)
- 1Password for Windows 8.10.60 (81060004)