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Forum Discussion
Former Member
3 years agoOffline Items list in 1Password for Mac
In the new 8.10.8 update there's now an scary "disconnected" looking icon, which if one clicks on it takes to a "Offline Items" list
However, try as I might, there doesn't seem to be any way to fi...
1P_Dave
Moderator
3 years agoHello @mdaniel!
I'm sorry that you're seeing an offline indicator and offline items when using 1Password for Mac. The latest version of 1Password added a feature to reveal offline items that haven't synced to your account due to an issue: If your device is offline, you’ll now see an Offline Items list in the sidebar if you’ve made changes that aren’t yet saved in your 1Password account.
Those offline items would have been there before, 1Password now has the ability to warn you about them so that we can help you resolve the situation. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/141083/offline-items-list-in-1password-for-mac/p1?new=1
- Your forum username:
mdaniel - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
Note: Please don't modify any files or remove your account from the app until our team has had a chance to review your diagnostics report.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave