Offline items on 1Password for Mac

Hello @neilmitch! 👋

I'm sorry that you're seeing an offline indicator and offline items when using 1Password for Mac. The latest version of 1Password added a feature to reveal offline items that haven't synced to your account due to an issue. So that we can help you resolve this, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/141109/offline-items-on-1password-for-mac#latest
• Your forum username: neilmitch
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

Note: Please don't modify any files or remove your account from the app until our team has had a chance to review your diagnostics report.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

-Dave