Forum Discussion

wildball4683's avatar
wildball4683
New Contributor
1 month ago

On iOS/Safari how do I stop 1Password suggesting to save passwords filled out by 1Password

This is starting to drive me nuts. In the last couple days or so, whenever I use the login autofill function in Safari, the one above the keyboard, I get a popup asking to save the password in 1Pass...
browser extension
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

Hello wildball4683​, theengine​, jackboxnapkin​, and CrazyToro​! 👋

I'm sorry that you're seeing an unexpected prompt when filling your login credentials using 1Password in Safari on iOS. So that I can look into this further can you please try the following: 

  1. Open Safari and navigate to any webpage. 
  2. Tap on the page setting icon in the address bar and then tap 1Password.
  3. The 1Password popover will open.
  4. Tap on the more option button next to the key icon (it looks like three horizontal lines), then tap Lock. 
  5. Tap on the page setting icon in the address bar and then tap 1Password. Unlock 1Password. 


Then try to fill your login credentials again using AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

Do you see the same issue? If you do then can you please provide the address of the website where you're seeing the issue so that I can test on my end? 

-Dave

jackboxnapkin's avatar
jackboxnapkin
New Contributor
1 month ago

Hi Dave - After following these steps, the issue did not happen again. Thank you

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 month ago

    I'm glad that you're no longer seeing an issue! 

    -Dave