Forum Discussion

RomTamam's avatar
RomTamam
Occasional Contributor
11 months ago

One of my users is experiencing the following

We're using Azure SSO.

User: "Since then we were required to change the windows Password (according to the organization procedures),
I have a problem every time I connect to my computer. when I’m trying to connect to the 1password interface.
I’m required to enter again my password and authentication each time. that wasn’t before."

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension

1 Reply

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    11 months ago

    Hello, RomTamam. Thank you for writing in. I'm sorry to hear about the issue a user is encountering.

    Is the user required to enter their credentials through 1Password.com, 1Password in the browser or the 1Password desktop app?

    -Evon