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Fujipower's avatar
Fujipower
New Contributor
3 years ago

Oops - I used my same email address

I failed to follow instructions and used the same email address for my test account. I see both accounts but I cannot "unlock" the test account. Is there a way to delete that account and start over? ...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there Fujipower

Is there a way to delete that account and start over?

Yes! Follow the steps in the "Get help" section of this article:

☞ How to delete your 1Password account

⚠️ Make sure you choose the correct account to delete! Double-check the avatar, and if necessary, consider changing your name in the My Profile section of 1Password.com (if it's an individual account) or the family name in the Settings section of 1Password.com to make it clear which one you want to keep.

Then you can use the sign-up link in your invitation email to create a new account using a different email address.

Hope that helps! :)

— Grey