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System
Super Contributor
2 years ago

"Oops, something went wrong while loading" in the browser when using 1Password 7 for Windows

This discussion was created from comments split from: Error: "Oops, something went wrong while loading" [SEE APPROVED ANSWER].
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello everyone,

Our developers are coded a fix for the issue and included it in the next update to 1Password in the browser (2.18.1):

We’ve fixed an issue with the connection to earlier versions of the 1Password app.

At the time of writing, the update is still in the process of being approved by each browser's extension store but, once available, you'll be able to update to the latest version on your device: How to keep 1Password up to date in your browser

Once you've updated to 2.18.1, make sure to turn app integration back on if you temporarily turned it off to workaround the issue:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Turn on "Integrate this extension with the 1Password desktop app".

I'm sorry again for the inconvenience, thank you for your patience and understanding.

-Dave

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Hello everyone,

\n\n

Our developers are coded a fix for the issue and included it in the next update to 1Password in the browser (2.18.1):

\n\n
\n

We’ve fixed an issue with the connection to earlier versions of the 1Password app.

\n
\n\n

At the time of writing, the update is still in the process of being approved by each browser's extension store but, once available, you'll be able to update to the latest version on your device: How to keep 1Password up to date in your browser

\n\n

Once you've updated to 2.18.1, make sure to turn app integration back on if you temporarily turned it off to workaround the issue:

\n\n
    \n
  1. Open your browser.
    2. \n
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. \n
  3. Turn on \"Integrate this extension with the 1Password desktop app\".
    4. \n
\n\n

I'm sorry again for the inconvenience, thank you for your patience and understanding.

\n\n

-Dave

","body@stringLength":"1078","rawBody":"

Hello everyone,

\n\n

Our developers are coded a fix for the issue and included it in the next update to 1Password in the browser (2.18.1):

\n\n
\n

We’ve fixed an issue with the connection to earlier versions of the 1Password app.

\n
\n\n

At the time of writing, the update is still in the process of being approved by each browser's extension store but, once available, you'll be able to update to the latest version on your device: How to keep 1Password up to date in your browser

\n\n

Once you've updated to 2.18.1, make sure to turn app integration back on if you temporarily turned it off to workaround the issue:

\n\n
    \n
  1. Open your browser.
    2. \n
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. \n
  3. Turn on \"Integrate this extension with the 1Password desktop app\".
    4. \n
\n\n

I'm sorry again for the inconvenience, thank you for your patience and understanding.

\n\n

-Dave

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