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Forum Discussion
eatstorming
4 days agoNew Member
Option to disable Auto-Updates missing when using Chocolatey
I've just noticed this on Windows (10, 22H2 19045), later I can check on macOS and post a reply if needed [edit: version 8.11.8 on macOS 15.6.1 still shows the option "Install updates automatically",...
eatstorming
3 days agoNew Member
Chocolatey version 8.11.0 that auto-updated itself to 8.11.8:
Uninstalled that with Chocolatey. Manually installed the version from your link, then I can see the option to automatically install updates.
Before manually installing 8.11.8 from your link, I tried installing 1password from Chocolatey again and saw some weird logs when it tried and failed that, such as:
MSI (s) (D4:70) [08:16:13:014]: Doing action: INSTALL
Action start 08:16:13: INSTALL.
MSI (s) (D4:70) [08:16:13:017]: Running ExecuteSequence
MSI (s) (D4:70) [08:16:13:017]: Doing action: AI_DATA_SETTER
MSI (s) (D4:70) [08:16:13:020]: PROPERTY CHANGE: Adding CustomActionData property. Its value is '1Password.exe'.
Action start 08:16:13: AI_DATA_SETTER.
MSI (s) (D4:70) [08:16:13:021]: Doing action: StopProcess
Action ended 08:16:13: AI_DATA_SETTER. Return value 1.
MSI (s) (D4:E0) [08:16:13:025]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI139F.tmp, Entrypoint: StopProcess
MSI (s) (D4:D8) [08:16:13:025]: Generating random cookie.
MSI (s) (D4:D8) [08:16:13:032]: Created Custom Action Server with PID 11008 (0x2B00).
MSI (s) (D4:A8) [08:16:13:060]: Running as a service.
MSI (s) (D4:A8) [08:16:13:063]: Hello, I'm your 32bit Impersonated custom action server.
Action start 08:16:13: StopProcess.
MSI (s) (D4:70) [08:16:13:087]: Doing action: AI_DATA_SETTER_1
Action ended 08:16:13: StopProcess. Return value 1.
MSI (s) (D4:70) [08:16:13:089]: PROPERTY CHANGE: Modifying CustomActionData property. Its current value is '1Password.exe'. Its new value: '1Password-BrowserSupport.exe'.
Action start 08:16:13: AI_DATA_SETTER_1.
MSI (s) (D4:70) [08:16:13:089]: Doing action: StopProcess_1
Action ended 08:16:13: AI_DATA_SETTER_1. Return value 1.
MSI (s) (D4:30) [08:16:13:093]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI13EE.tmp, Entrypoint: StopProcess
Action start 08:16:13: StopProcess_1.
MSI (s) (D4:70) [08:16:13:106]: Doing action: ManagedInstall_Backup
Action ended 08:16:13: StopProcess_1. Return value 1.
Action start 08:16:13: ManagedInstall_Backup.
MSI (s) (D4:70) [08:16:13:107]: Doing action: ManagedUpdate_Backup
Action ended 08:16:13: ManagedInstall_Backup. Return value 1.
Action start 08:16:13: ManagedUpdate_Backup.
MSI (s) (D4:70) [08:16:13:108]: Doing action: AI_EnableDebugLog
Action ended 08:16:13: ManagedUpdate_Backup. Return value 1.
MSI (s) (D4:98) [08:16:13:113]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI13FE.tmp, Entrypoint: EnableDebugLog
Action start 08:16:13: AI_EnableDebugLog.
AI_EnableDebugLog: Log disabled
MSI (s) (D4:70) [08:16:13:125]: Doing action: AI_ResolveKnownFolders
Action ended 08:16:13: AI_EnableDebugLog. Return value 1.
MSI (s) (D4:04) [08:16:13:129]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI140F.tmp, Entrypoint: AI_ResolveKnownFolders
MSI (s) (D4!34) [08:16:13:143]: PROPERTY CHANGE: Adding SavedGamesFolder property. Its value is 'C:\Users\User\Saved Games\'.
MSI (s) (D4!34) [08:16:13:147]: PROPERTY CHANGE: Adding WindowsLibrariesFolder property. Its value is 'C:\Users\User\AppData\Roaming\Microsoft\Windows\Libraries\'.
MSI (s) (D4!34) [08:16:13:153]: PROPERTY CHANGE: Adding PublicDocumentsFolder property. Its value is 'C:\Users\Public\Documents\'.
MSI (s) (D4!34) [08:16:13:160]: PROPERTY CHANGE: Adding PublicFolder property. Its value is 'C:\Users\Public\'.
MSI (s) (D4!34) [08:16:13:163]: PROPERTY CHANGE: Adding UserProfileFolder property. Its value is 'C:\Users\User\'.
Action start 08:16:13: AI_ResolveKnownFolders.
MSI (s) (D4:70) [08:16:13:165]: Doing action: AI_DETECT_MODERNWIN
Action ended 08:16:13: AI_ResolveKnownFolders. Return value 1.
MSI (s) (D4:04) [08:16:13:169]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI142F.tmp, Entrypoint: DetectModernWindows
MSI (s) (D4!84) [08:16:13:177]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '603'. Its new value: '1000'.
MSI (s) (D4!84) [08:16:13:178]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '603'. Its new value: '1000'.
MSI (s) (D4!84) [08:16:13:178]: PROPERTY CHANGE: Modifying WindowsBuild property. Its current value is '9600'. Its new value: '19045'.
Action start 08:16:13: AI_DETECT_MODERNWIN.
MSI (s) (D4:70) [08:16:13:181]: Doing action: AppSearch
Action ended 08:16:13: AI_DETECT_MODERNWIN. Return value 1.
Action start 08:16:13: AppSearch.
MSI (s) (D4:70) [08:16:13:183]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:183]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:183]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:183]: Note: 1: 1402 2: HKEY_CURRENT_USER32\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:184]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:185]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:185]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:185]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:185]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:186]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:186]: Note: 1: 1402 2: HKEY_CURRENT_USER32\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:187]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:188]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:188]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Agilebits Inc.\{04B64D44-52BF-41A6-85BA-CDBA63AEB44D} 3: 2
MSI (s) (D4:70) [08:16:13:189]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (D4:70) [08:16:13:191]: Doing action: FindRelatedProducts
Action ended 08:16:13: AppSearch. Return value 1.
Action start 08:16:13: FindRelatedProducts.
MSI (s) (D4:70) [08:16:13:194]: PROPERTY CHANGE: Adding AI_NEWERPRODUCTFOUND property. Its value is '{74E52E48-8195-45C9-AEE4-683467ACA6A4}'.
MSI (s) (D4:70) [08:16:13:195]: Skipping action: ManagedInstall_Restore (condition is false)
MSI (s) (D4:70) [08:16:13:195]: Skipping action: ManagedUpdate_Restore (condition is false)
MSI (s) (D4:70) [08:16:13:195]: Doing action: AI_DOWNGRADE
Action ended 08:16:13: FindRelatedProducts. Return value 1.
Action start 08:16:13: AI_DOWNGRADE.
MSI (s) (D4:70) [08:16:13:196]: Product: 1Password -- A more recent version of 1Password is already installed on this computer.
A more recent version of 1Password is already installed on this computer.
Action ended 08:16:13: AI_DOWNGRADE. Return value 3.
Action ended 08:16:13: INSTALL. Return value 3.
But this is not a "solution" here. The serious issues I see:
- Chocolatey supposedly installed 8.11.0 from official sources (I'm guessing from the logs I see today), then 1password updated itself to 8.11.8 - I saw this myself a day ago when it said the new version was going to be installed upon restarting 1password. It was not Chocolatey's doing because Chocolatey "thinks" 1password's latest version is 8.11.2.
- Chocolatey cannot update 1password to 8.11.2 because it finds a newer version (8.11.8) was installed, even after 1password is uninstalled - this is a good example of what I mentioned regarding auto updates forcing me to waste time fixing stuff. A less tech-savvy user could struggle with this point even if they do consider downgrading 1password to a previous version if they find issues with the auto-updated lastest version (8.11.8 in this case).
- Even if you made the choice to allow an organization to force auto-updates for 1password, instead of completely hiding that setting from the app, you should show it as read-only and get a link to detail what happened and why. The fact that you silently force auto-updates while hiding that from the UI is simply a dark pattern. This point alone is still holding me to switching to another app, because it displays anti-consumer behavior on your end towards your users, paying ones included.
- All of this is happening with the exact same version numbers. I can't upload more screenshots because this forum doesn't let me, but both the version auto-updated from Chocolatey's 8.11.0 to 8.11.8 (which is, supposedly at least, 1password downloading new versions from official sources), and the one installed from your link, show "1Password for Windows 8.11.8 81108040 on PRODUCTION channel".
- I am definitely not going to accept having to manually install and maintain 1Password instead of having a package manager keep it updated for me. Agilebits needs to figure out what is causing this and fix it. Or, as I said on my initial post, come out and admit this is a deliberate decision and provide options for us to get refunds and our data out.