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Forum Discussion
bonoforcommunity
2 years agoNew Contributor
otp from mac works but otp from android app doesnt?
otp from mac works but otp from android app doesnt!
just searched a bit and seems timing mismatch on devices.
Really not sure why I am forced to keep all my devices in same time zone. i am frequ...
1P_Tommy
Moderator
2 years agoThe principal reason a 2FA code doesn't work is that your computer's time is slightly off. 2FA codes are generated by your device using the current time, and they change about every thirty seconds. If your computer clock drifts/differs from the server, a wrong code will be generated. Another way to put it is with the clocks on your computer, and the server differs, and a mismatch in the 2FA codes occurs, resulting in an inability to log in.
Ensuring the auto updating of the time is the path forward on the phone. This is not something that is specific to 1Password. You would surely have the same sort of trouble no matter any service you utilized if the time does not match.