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bonoforcommunity's avatar
bonoforcommunity
New Contributor
2 years ago

otp from mac works but otp from android app doesnt?

otp from mac works but otp from android app doesnt! just searched a bit and seems timing mismatch on devices. Really not sure why I am forced to keep all my devices in same time zone. i am frequ...
android
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

This is not something that we mandate. This is more on how the standard is created. Codes are based off of the device time. If the device is using an incorrect time then the code will be generated wrong causing a code mismatch resulting in a failure to login.

"Time-based one-time password (TOTP)"