Forum Discussion

Former Member's avatar
Former Member
4 years ago

OTP not filling correctly using Google Chrome extension

Hi all, I'm writing since I'm facing an unwanted behavior while trying to automatically fill an OTP field in Google Chrome. First of all a few details about the specifications of the software I'm ...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @aragorn_ii:

Thanks for asking about this, and I'd be happy to help you with this. To get a better understanding of what's going on here, are you able to take a screenshot of each of the three items you mentioned in the 1Password extension? Like this:

If the screenshots do contain personal information, rather than posting them here, please email them to support+x@1password.com. You'll receive a reply from BitBot that contains your support ID, which looks something like this [#ABC-12345-678]. Post that here, and I'll be able to locate your email to us internally. Thanks!

Jack