Forum Discussion
OTP not filling correctly using Google Chrome extension
Hi @"jack.platten",
thanks for the reply. Sure, below you can find three screenshots. Each screenshot shows what I see in the 1Password Windows app and the 1Password Chrome extension. I took the screenshots within 30 seconds, before the OTP expired.
Website X is the website for which I created the OTP in 1Password first. In this case, 2FA is active and I have a OTP set in both in 1Password and in Google Authenticator. Everything is working well in this scenario both using 1Password and Google Authenticator.
Website Y is a website for which I haven't created a OTP in 1Password. In this case, 2FA is not active for website X. In this scenario, I cannot see the OTP in 1Password Windows app, as it should be (since I haven't created one), but 1Password Chrome extension shows me the OTP created for Website X.
Website Z is a website for which I haven't created a OTP in 1Password. In this case 2FA is active for website Z and I have a OTP set in Google Authenticator only but not in 1Password. In this scenario, I cannot see OTP in 1Password Windows app, as it should be (since I haven't created one), but 1Password Chrome extension shows me the OTP created for Website X and, since 2FA is active on website Z, tries to fill the 2FA field.
I tried to be clear as much as possible but re-reading the post I feel it might be confusing. Please let me know if you have any questions and if you'd like I perform some additional tests.