Forum Discussion
OTP not filling correctly using Google Chrome extension
Hi all, I'm writing since I'm facing an unwanted behavior while trying to automatically fill an OTP field in Google Chrome.
First of all a few details about the specifications of the software I'm ...
Hey @aragorn_ii ,
Thanks for the additional screenshots. Quite weird indeed.
Can you please log into your 1Password account on our website (https://my.1password.com), locate these login entries and see if they show a TOTP there as well? If so, try to click on "Edit" and see if you are able to edit it out. In case there's no TOTP there, it might indicate some caching problem with the extension in your browser.
Can you also share the URLs of these websites with us? we want to check if they are related somehow in one of our databases. You can email us if you prefer not to reveal it here, as Jack offered in a previous reply.
Keep us posted.
