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andx1pw's avatar
andx1pw
Frequent Contributor
1 year ago

OTP not working

OTPs fail consistently sporadily. Feels like me time may be incorrect, but it isn't. I travel a bit, so maybe the system is confused. But how? Where? 1Password Version: Not Provided Extensio...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

andx1pw

Thanks for the reply. Are you still able to reproduce the issue after verifying that the time is correct? If so then can you tell me a little more so that I can better understand the situation:

  1. Are you copying and pasting the one-time password from the main 1Password app? Or are you entering it some other way?
  2. Have you seen the issue with multiple apps/websites? Or just one? Are you able to provide an example of the app you're having trouble with?

-Dave