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gmaister22's avatar
gmaister22
Occasional Contributor
11 months ago

Passkey no prompt on gate.io

Guys when i try to login, there is no prompt to use my passkey on 1Password.
I dont have any hardware physical keys...

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    Hello gmaister22! 👋

    I'm sorry that 1Password isn't offering to sign in using your saved passkey. As a first step, please make sure that the following is turned on:

    1. Open your browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. Click General.
    4. Make sure that "Make 1Password the default password manager in this browser" is turned on.
    5. Click Autofill & save.
    6. Make sure that "Offer to save and sign in with passkeys" is turned on.

    If that still doesn't work then can you tell me the following:

    1. Are you able to sign in using a saved passkey in 1Password on other websites? Or are you seeing the same issue there?
    2. What version of Brave and 1Password in the browser are you currently running? You can find the 1Password version using these steps: How to keep 1Password up to date in your browser

    I look forward to hearing from you. 🙂

    -Dave

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Guys when i try to login, there is no prompt to use my passkey on 1Password.
\nI dont have any hardware physical keys...

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\"\"

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Guys when i try to login, there is no prompt to use my passkey on 1Password.
\nI dont have any hardware physical keys...

\n\n
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\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Passkey no prompt on gate.io","moderationData":{"__ref":"ModerationData:moderation_data:106609"},"body":"

Hello gmaister22! 👋

\n\n

I'm sorry that 1Password isn't offering to sign in using your saved passkey. As a first step, please make sure that the following is turned on:

\n\n
    \n
  1. Open your browser.
    2. \n
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. \n
  3. Click General.
    4. \n
  4. Make sure that \"Make 1Password the default password manager in this browser\" is turned on.
    5. \n
  5. Click Autofill & save.
    6. \n
  6. Make sure that \"Offer to save and sign in with passkeys\" is turned on.
    7. \n
\n\n

If that still doesn't work then can you tell me the following:

\n\n
    \n
  1. Are you able to sign in using a saved passkey in 1Password on other websites? Or are you seeing the same issue there?
    2. \n
  2. What version of Brave and 1Password in the browser are you currently running? You can find the 1Password version using these steps: How to keep 1Password up to date in your browser
    3. \n
\n\n

I look forward to hearing from you. 🙂

\n\n

-Dave

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