Forum Discussion
Passkey Unlock Beta Subscription Frozen
Is the Beta ending? Got an email a few days ago go that my beta subscription was about to expire. Today it shows as Frozen and asking me to subscribe paying.
Hello joxel! 👋
Thank you for reaching out! The team is aware of the issue and is currently working on unfreezing affected beta accounts and extending the passkey unlock trial.
I'll update this post as soon as soon as I have more information to share. For the time being, please send an email to support@1Password.com and our team can manually extend your trial.
-Dave
1 Reply
- 1P_Dave
Moderator
Hello joxel! 👋
Thank you for reaching out! The team is aware of the issue and is currently working on unfreezing affected beta accounts and extending the passkey unlock trial.
I'll update this post as soon as soon as I have more information to share. For the time being, please send an email to support@1Password.com and our team can manually extend your trial.
-Dave
