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Forum Discussion
wavesound
3 years agoDedicated Contributor
Passkeys do not work with Microsoft 365
When I go to add PassKeys to my MIcrosoft 365 portal it fails at the last step.
https://mysignins.microsoft.com/security-info
Same error in Chrome and Brave.
I was able to cancel the...
OlivierP
3 years agoDedicated Contributor
There are 2 kind of accounts from Microsoft:
- Microsoft accounts (personal ones : like with Outlook.com, Hotmail.com, Xbox etc.)
- Work or School accounts (professional ones : Office 365, Microsoft 365, Azure).
I have tested both:
- Microsoft accounts:
works when you add a security key
- Work or School accounts:
does not yet works
- Behavior observed: FIDO2 Security Key has to be activated by the tenant Admin
on the page: https://mysignins.microsoft.com/security-info, you can add a new method (choose Security Key)
Choose USB or NFC
1Password extension will popup letting you choose the account to use for the passkey.
However, on the naming step (Microsoft page): same error as in this post.
It seems Microsoft doesn't handle something.