My first post here. First of all, I'm a happy 1Pass user, thanks for the product.
I'm an android dev, integrating passkey into my app, tested and working well with GPM. I used my 1Password credential manager to test, where I faced issues with passkey.
First I'll mention about sign-in process. Here are the steps
1. Make sure 1password has not authenticated/used quite recently
2. Launch my app
3. Launch passkey autofill flow
4. launches one password
5. Authenticate biometrics with 1Password manager
6. Fails with below screenshot
I checked 1pass logs on the device and I can see there are some issues. See the trace
```
2024-06-07 11:10:54.327 16234-24942 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(3)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected.
2024-06-07 11:10:56.536 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:257] The B5 Notifier for (XXXXXXXXXXXXXXX) has connected, now monitoring for events.
2024-06-07 11:11:11.482 16234-24940 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected.
2024-06-07 11:11:11.544 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:131] Lock state changed: Locked
2024-06-07 11:11:11.550 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:149] Locked. Reason: Automatic(Idle(120)).
2024-06-07 11:11:11.568 16234-28098 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(36)) [1P:ffi/op-core-android/src/result.rs:20] CollectionNotFound
2024-06-07 11:11:11.596 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true
2024-06-07 11:11:11.601 16234-28098 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(36)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts
2024-06-07 11:11:11.630 16234-24941 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(2)) [1P:app/op-app/src/app/backend/lock_screen.rs:116] Sys auth status Ready
2024-06-07 11:11:11.664 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true
2024-06-07 11:11:11.665 16234-28121 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(38)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts
2024-06-07 11:11:11.930 16234-24941 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(2)) [1P:/builds/dev/core/core/service/op-service-autofill/src/api.rs:344] Invalid request: failed to get passkey item: Failed to get item: ItemWithIdNotFound(316)
2024-06-07 11:11:14.985 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/data/ext/op-account-ext-settings-authentication/src/lib.rs:213] loaded settings authentication key: XXXXXXXXX
2024-06-07 11:11:15.011 16234-24947 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(7)) [1P:data/ext/op-account-ext-items/src/lib.rs:265] loaded xx items in x vaults for account: XXXXXXXXXXXXXXX
2024-06-07 11:11:15.014 16234-24947 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(7)) [1P:data/op-data-cache/src/unlock.rs:602] Rejecting newly unlocked account(s) because the app was locked
```
This is how passkey sign-in/create works with 1password
Make sure 1password is authenticated recently
Create passkey works
Sign-in with passkey works
Another side issue - I was unable to create new passkey for the same domain/app. I always get option to update existing passkey in 1Password. GPM behaves correctly to create a new passkey if it auto-detects the credential difference.
1Password Version: 1.1.0.34-39.BETA Extension Version: Not Provided OS Version: Android VanillaIceCream API31.240426.023 Browser: Not Provided
Thank you for reaching out. So that the team can look into this further, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from your Android device:
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login failure","id":"message:47165","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5617"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:47165"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:47165"},"body":"
Hello,
\n\n
My first post here. First of all, I'm a happy 1Pass user, thanks for the product.
\n\n
I'm an android dev, integrating passkey into my app, tested and working well with GPM. I used my 1Password credential manager to test, where I faced issues with passkey.
\n\n
First I'll mention about sign-in process. Here are the steps \n1. Make sure 1password has not authenticated/used quite recently \n2. Launch my app \n3. Launch passkey autofill flow \n4. launches one password \n5. Authenticate biometrics with 1Password manager \n6. Fails with below screenshot
\n\n
\n\n
I checked 1pass logs on the device and I can see there are some issues. See the trace
\n\n
``` \n2024-06-07 11:10:54.327 16234-24942 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(3)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected. \n2024-06-07 11:10:56.536 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:257] The B5 Notifier for (XXXXXXXXXXXXXXX) has connected, now monitoring for events. \n2024-06-07 11:11:11.482 16234-24940 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected. \n2024-06-07 11:11:11.544 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:131] Lock state changed: Locked \n2024-06-07 11:11:11.550 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:149] Locked. Reason: Automatic(Idle(120)). \n2024-06-07 11:11:11.568 16234-28098 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(36)) [1P:ffi/op-core-android/src/result.rs:20] CollectionNotFound \n2024-06-07 11:11:11.596 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true \n2024-06-07 11:11:11.601 16234-28098 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(36)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts \n2024-06-07 11:11:11.630 16234-24941 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(2)) [1P:app/op-app/src/app/backend/lock_screen.rs:116] Sys auth status Ready \n2024-06-07 11:11:11.664 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true \n2024-06-07 11:11:11.665 16234-28121 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(38)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts \n2024-06-07 11:11:11.930 16234-24941 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(2)) [1P:/builds/dev/core/core/service/op-service-autofill/src/api.rs:344] Invalid request: failed to get passkey item: Failed to get item: ItemWithIdNotFound(316) \n2024-06-07 11:11:14.985 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/data/ext/op-account-ext-settings-authentication/src/lib.rs:213] loaded settings authentication key: XXXXXXXXX \n2024-06-07 11:11:15.011 16234-24947 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(7)) [1P:data/ext/op-account-ext-items/src/lib.rs:265] loaded xx items in x vaults for account: XXXXXXXXXXXXXXX \n2024-06-07 11:11:15.014 16234-24947 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(7)) [1P:data/op-data-cache/src/unlock.rs:602] Rejecting newly unlocked account(s) because the app was locked
\n\n
```
\n\n
This is how passkey sign-in/create works with 1password
\n\n\n
Make sure 1password is authenticated recently
\n
Create passkey works
\n
Sign-in with passkey works
\n\n\n
Another side issue - I was unable to create new passkey for the same domain/app. I always get option to update existing passkey in 1Password. GPM behaves correctly to create a new passkey if it auto-detects the credential difference.
\n\n\n\n
1Password Version: 1.1.0.34-39.BETA \nExtension Version: Not Provided \nOS Version: Android VanillaIceCream API31.240426.023 \nBrowser: Not Provided
","body@stringLength":"5407","rawBody":"
Hello,
\n\n
My first post here. First of all, I'm a happy 1Pass user, thanks for the product.
\n\n
I'm an android dev, integrating passkey into my app, tested and working well with GPM. I used my 1Password credential manager to test, where I faced issues with passkey.
\n\n
First I'll mention about sign-in process. Here are the steps \n1. Make sure 1password has not authenticated/used quite recently \n2. Launch my app \n3. Launch passkey autofill flow \n4. launches one password \n5. Authenticate biometrics with 1Password manager \n6. Fails with below screenshot
\n\n
\n\n
I checked 1pass logs on the device and I can see there are some issues. See the trace
\n\n
``` \n2024-06-07 11:10:54.327 16234-24942 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(3)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected. \n2024-06-07 11:10:56.536 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:257] The B5 Notifier for (XXXXXXXXXXXXXXX) has connected, now monitoring for events. \n2024-06-07 11:11:11.482 16234-24940 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(1)) [1P:data/ext/op-account-ext-syncer/src/lib.rs:248] The B5 Notifier for (XXXXXXXXXXXXXXX) has disconnected. \n2024-06-07 11:11:11.544 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:131] Lock state changed: Locked \n2024-06-07 11:11:11.550 16234-24940 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(1)) [1P:app/op-app/src/app/backend/lock.rs:149] Locked. Reason: Automatic(Idle(120)). \n2024-06-07 11:11:11.568 16234-28098 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(36)) [1P:ffi/op-core-android/src/result.rs:20] CollectionNotFound \n2024-06-07 11:11:11.596 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true \n2024-06-07 11:11:11.601 16234-28098 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(36)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts \n2024-06-07 11:11:11.630 16234-24941 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(2)) [1P:app/op-app/src/app/backend/lock_screen.rs:116] Sys auth status Ready \n2024-06-07 11:11:11.664 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:app/op-app/src/app/backend/lock_screen.rs:88] System unlock is enabled: true \n2024-06-07 11:11:11.665 16234-28121 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(38)) [1P:foundation/op-system-auth/src/lib.rs:325] Biometry is available for 1 or more accounts \n2024-06-07 11:11:11.930 16234-24941 com.onepassword.android com.onepassword.android E ERROR tokio-runtime-worker(ThreadId(2)) [1P:/builds/dev/core/core/service/op-service-autofill/src/api.rs:344] Invalid request: failed to get passkey item: Failed to get item: ItemWithIdNotFound(316) \n2024-06-07 11:11:14.985 16234-24946 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(6)) [1P:/builds/dev/core/core/data/ext/op-account-ext-settings-authentication/src/lib.rs:213] loaded settings authentication key: XXXXXXXXX \n2024-06-07 11:11:15.011 16234-24947 com.onepassword.android com.onepassword.android I INFO tokio-runtime-worker(ThreadId(7)) [1P:data/ext/op-account-ext-items/src/lib.rs:265] loaded xx items in x vaults for account: XXXXXXXXXXXXXXX \n2024-06-07 11:11:15.014 16234-24947 com.onepassword.android com.onepassword.android W WARN tokio-runtime-worker(ThreadId(7)) [1P:data/op-data-cache/src/unlock.rs:602] Rejecting newly unlocked account(s) because the app was locked
\n\n
```
\n\n
This is how passkey sign-in/create works with 1password
\n\n\n
Make sure 1password is authenticated recently
\n
Create passkey works
\n
Sign-in with passkey works
\n\n\n
Another side issue - I was unable to create new passkey for the same domain/app. I always get option to update existing passkey in 1Password. GPM behaves correctly to create a new passkey if it auto-detects the credential difference.
\n\n\n\n
1Password Version: 1.1.0.34-39.BETA \nExtension Version: Not Provided \nOS Version: Android VanillaIceCream API31.240426.023 \nBrowser: Not Provided
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First of all, I'm a happy 1Pass user, thanks for the product. \n\n I'm an android dev, integrating passkey into my app, tested and working well with GPM. I used my 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Thank you for reaching out. So that the team can look into this further, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from your Android device:
Please do not post your diagnostic report to the forum. This is for your privacy and security.
\n
\n\n
Please send the entire file.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n
-Dave
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