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idkicarus's avatar
idkicarus
New Contributor
1 year ago
Solved

Passkeys not working on Nintendo.com in Firefox

If I create a passkey from my PC and save it to 1Password, I'm not able to use that passkey to login on any of my devices which have 1Password installed, not even the PC that made it. However, if I...
browser extension
  • ChrisC1P's avatar
    ChrisC1P
    1 month ago

    Hi werd​ thanks for reaching out!

    While I can't guarantee when a fix will make it to our stable release, I tested this out with the latest beta release and found I had no issues creating and signing in with a passkey in my Firefox browser on the Nintendo site.

    If you're willing to test this out on your end, you can use the following guide to use the 1Password for Firefox beta release: Use 1Password beta or nightly releases

    Once the testing in the beta is complete, we'll release the fix to the production version of 1Password for Firefox as soon as possible.

    Let me know if you have any questions.

    -Chris

ward823's avatar
ward823
New Contributor
3 months ago

Just confirming in January 2026 that this is still a problem. Firefox cannot successfully use the passkey on nintendo.com. The same passkey works fine for both login and purchase authentication when using the Edge browser. 

  • Windows 11
    • Edition: Windows 11 Pro
    • Version: 25H2
    • OS Build: 26200.7623
    • Experience: 1000.26100.275.0
  • Firefox: 147.0.1 64-bit
  • Edge: 144.0.3719.82
  • 1password extension: 8.11.27.2
  • 1password: 81200013 production channel
  • P1h3r1e3d13's avatar
    P1h3r1e3d13
    Occasional Contributor
    3 months ago

    Same experience on Firefox today: Created passkey on Windows Firefox w/ 1P extension. Does not work to sign in on Windows Firefox w/ 1P extension. Does work to sign in on Android Firefox w/ 1P app.

    • Windows 11
      • Firefox 147.0.2
      • 1P extension 8.12.1.3
    • Android 16
      • Firefox 147.0.3
      • 1P 8.12.0