Forum Discussion

idkicarus's avatar
idkicarus
New Contributor
2 years ago

Passkeys not working on Nintendo.com in Firefox

If I create a passkey from my PC and save it to 1Password, I'm not able to use that passkey to login on any of my devices which have 1Password installed, not even the PC that made it. However, if I...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, idkicarus. Thank you for writing in.

I've done some testing on my end and have been able to recreate a problem using Firefox as the browser. I could use the Nintendo passkey on my Android device and a Chrome browser using Windows and MacOS. I've filed an issue for our development team for further investigation.

I have a few questions to confirm if you are experiencing the same issue:

  • Are you running into this problem on any other websites?
  • Does the 1Password passkey prompt appear when you navigate to Nintendo's sign-in page?
  • Do you receive any error messages?
  • Could you check whether the problem occurs in a different browser?

-Evon

ref: dev/core/core#34178