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New Contributor

2 years ago

Unintentional lockout involving biometric security

I accidentally locked myself out of a test account due to some weird interactions with biometric unlock. I'm not sure if there's anything I could've done differently (besides generating the recovery ...

passkeys

1P_Dave

Moderator

2 years ago

@tsginmd

Our developers have released an update to 1Password that includes a fix for an issue where visual elements on the lock screen were misaligned in certain cases. Please update to 1Password for iOS version 8.10.30:

How to keep 1Password up to date

Thank you for your patience while our developers worked to resolve the issue. If you still see the issue with version 8.10.30 then let me know and I'll be here to help. 🙂

-Dave

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Oddity when 1Password password requested for app or website, the entry line appears above the entry box:

"},"Conversation:conversation:68936":{"__typename":"Conversation","id":"conversation:68936","solved":false,"topic":{"__ref":"ForumTopicMessage:message:68936"},"lastPostingActivityTime":"2024-04-24T09:31:47.000-07:00","lastPostTime":"2024-04-24T09:31:47.000-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:68936":{"__typename":"ModerationData","id":"moderation_data:68936","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS02ODkzNi04MTE5aUI3QzcxRkI4NTUxNDREQ0U?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS02ODkzNi04MTE5aUI3QzcxRkI4NTUxNDREQ0U?revision=1","title":"0wfy07znvbq7.png","associationType":"BODY","width":960,"height":2079,"altText":null},"Revision:revision:68936_1":{"__typename":"Revision","id":"revision:68936_1","lastEditTime":"2023-05-08T14:06:57.000-07:00"},"ForumReplyMessage:message:68938":{"__typename":"ForumReplyMessage","id":"message:68938","conversation":{"__ref":"Conversation:conversation:68936"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:68936/message:68938","revisionNum":1,"uid":68938,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Password entry line misplaced","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:68938"},"parent":{"__ref":"ForumTopicMessage:message:68936"},"body":"

@tsginmd

\n\n

How to keep 1Password up to date

\n\n

Thank you for your patience while our developers worked to resolve the issue. If you still see the issue with version 8.10.30 then let me know and I'll be here to help. 🙂

\n\n

-Dave

","body@stringLength":"585","rawBody":"

@tsginmd

\n\n

How to keep 1Password up to date

\n\n

Thank you for your patience while our developers worked to resolve the issue. If you still see the issue with version 8.10.30 then let me know and I'll be here to help. 🙂

\n\n

-Dave

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Unintentional lockout involving biometric security | 1Password Community