Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Password

Why am I almost always asked on my iPhone to fill in my password to gain access to my
1 password
Very seldom does my Face ID work as it should?

ios

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @hog846! 👋

    I'm sorry to hear that Face ID isn't working as it should to unlock 1Password on your iPhone. Can you tell me where specifically the issue is occurring? Are you unable to use Face ID to unlock the main 1Password app or 1Password for Safari? Or both?

    -Dave

  • Anonymous's avatar
    Anonymous
    3 years ago

    No fix yet unfortunately, some of us have been experiencing this for 3+ months!!! Welcome to the club