The unlock dialog in the 1Password browser extension doesn't display correctly. This has been happening for a few weeks now. The initial splash screen shows up but the master password field never appears. If I blindly type the password and press enter it still unlocks though.
I'm running the 1Password browser extension in Firefox 93.0. I do not have the 1Password desktop application installed.
Here's a screenshot of how the unlock dialog appears for me:
1Password Version: Not Provided Extension Version: 2.1.3 OS Version: Fedora Linux 34
We really appreciate you following up and sharing your findings. I'll be sure to add your voice to the issue with our development team. Hopefully we can implement a fix in an upcoming release.
Thanks ag_chantelle. I tried the suggestions at the link you posted:
Uninstall 1Password and install the beta version of 1Password: This did not seem to improve things; I got the same behavior from the beta version once it was installed and configured.
Download a Firefox binary from mozilla.org and use it instead of using the Fedora package: This seems to fix the problem; I did not see the same display glitch in Mozilla's build of Firefox 94.
For now I'll probably continue using the Fedora-packaged version of Firefox since the extension is still usable there despite this display glitch. In the meantime I'm glad to know that the 1Password developers are aware of this though.
This appears to be an issue related to Fedora packaging for Firefox. Can you try the steps suggested here and let me know if it improves your state of play?
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with Identifier First","id":"message:59750","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:59750","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:59750"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:59750"},"body":"
Hi,
\n\n
I'm trying to have Identifier Frist Authentication Profile to work with Passwordless, is it possible? \nI have two users in my Auth0 account: \n1. User A - with Primary Identity Provider set as \"email\" (Passwordless) \n2. User B - with Primary Identity Provider st as \"database\" (has password defined)
\n\n
In the Identifier Frist login widget I put User A email and I would like to have the Passwordless widget in the next step but instead, I have login/password form, and User A can't log in to the app as he doesn't have a password defined.
\n\n
How to make it work?
\n\n
Thank you in advance for your help.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
","body@stringLength":"795","rawBody":"
Hi,
\n\n
I'm trying to have Identifier Frist Authentication Profile to work with Passwordless, is it possible? \nI have two users in my Auth0 account: \n1. User A - with Primary Identity Provider set as \"email\" (Passwordless) \n2. User B - with Primary Identity Provider st as \"database\" (has password defined)
\n\n
In the Identifier Frist login widget I put User A email and I would like to have the Passwordless widget in the next step but instead, I have login/password form, and User A can't log in to the app as he doesn't have a password defined.
\n\n
How to make it work?
\n\n
Thank you in advance for your help.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
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Passwordless with Identifier First","moderationData":{"__ref":"ModerationData:moderation_data:59755"},"body":"
Hey @jachim \nThanks for the detailed explanation and examples.
\n\n
If I understand things correctly, you're trying to get the login from to show up in a specific manner, but 1Password has no say on this matter, and it is well beyond the scope of our support. You might want to contact Auth0 support for this: https://support.auth0.com/
\n\n
They will probably be able to help you set up this login process/form in the way that you'd like it to work.
\n\n
In case I misunderstood your intentions and this issue does relate directly to 1Password and its autofilling abilities, please explain what you expect 1Password to do here, and what actually happens instead.
\n\n
Thank you :)
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@ag_yaron thanks for your reply, I appreciate it.
\n\n
I created a sample React app so you can test it: https://auth0-sample-rosy.vercel.app/
\n\n
In my application, I have enabled two connections: Database (Username-Password-Authentication) and Passwordless (email).
\n\n
\n\n
The registration is disabled. Only users added by admin can log in to the app. I have added two users:
\n\n
User 1 - he was added via Bulk Import without password and assigned to \"email\" connection: https://auth0.com/docs/users/bulk-user-imports. I would like the only way for him to log in to be Passwordless via code sent to his email. \nUser 2 - he was added in the administration panel in a standard way and the password was specified for him. You can try to log in as this user, the password is \"Test007$\".
\n\n
In the app, I have enabled Identifier Frist Authentication Profile:
\n\n
\n\n
I was hoping that it is working in such way that if I put into a login form User 1 email, Auth0 recognize that for this user a primary and the only connection is Passwordless and in the next step I will have Paswordless email form:
\n\n
\n\n
Instead, a standard form with a password appears but this user does not have a password so he can't log in...
\n\n
\n\n
Am I doing something wrong or is it a bug? How to make it work?
\n\n
Thanks in advance for your help!
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Hey @jachim ,
\n\n
We need some further clarification here. \nWhat are we supposed to do with the Client ID you provided us with? Where does that go?
\n\n
You wrote:
\n\n
\n
I'm trying to have Identifier Frist Authentication Profile to work with Passwordless
\n
\n\n
Is \"Passwordless\" a website? an app? or are you referring to an open standard that is passwordless? \nWe need you to really walk us through on what you are trying to do with your 1Password app, where you are trying to do it (in your browser on a Mac computer? On your iPhone/Android?), and how we can access/test it ourselves to better figure out the situation.
\n\n
The more info you can provide us with, the better.
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@ag_ana thanks for your reply. My app isn't public, it is still in a test stage. But I can provide you a Client ID: LtFnyH7wGA7zcitNYGW6470ReZCEzcLn
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Hi @jachim!
\n\n
Can you please share a URL where we can also test this?
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