Forum Discussion

linkthepirate's avatar
linkthepirate
New Contributor
10 months ago

Please Make Mobile Better

1password on Android when using Firefox mobile does not usually show me suggestions. I have tried looking for an extension for Firefox mobile but there doesn't seem to be one, and looking on forums here, I see more or less: "due to limitations on mobile browsers we won't make it" - but yet Bitwarden seems to have one. Maybe I should switch.

Could you at least bring back the keyboard? That used to be my workaround when the app autofill would consistently fail. And yes, I've gone through and disabled and uninstalled and reinstalled, and re-enabled. My wife also reports having to go to the app instead of the autofill working.

1Password Version: 8.10.38
Extension Version: Not Provided
OS Version: Android 14
Browser: Firefox

android

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    linkthepirate

    I'm sorry to hear that you'll be switching away from 1Password. If you do decide to come back and still see the same issues then let us know and we can investigate further to get things working for you.

    -Dave

  • linkthepirate's avatar
    linkthepirate
    New Contributor
    10 months ago

    Pixel 4a 5G and pixel 6a. I've had auto fill on and disabled and re enabled. It used to work on the keyboard too but doesn't anymore. It works in apps if it's native just not web pages. I don't like to have a lot of apps on my phone. I did just test bitwarden and its browser extension can fill logins and credit cards too which never happened with 1password and it's cheaper so I'll be switching anyway.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Hello linkthepirate! 👋

    I'm sorry that you're not seeing suggestions from 1Password on Android in Firefox. As a first step, make sure that you've enabled autofill to work with 1Password: Use 1Password to save logins and sign in to apps and websites on your Android device

    If that doesn't work, or you've already done this, then can you tell me if the same issue occurs in other browsers and apps? Or is the issue just limited to Firefox? If it's just limited to Firefox then does it only happen on certain websites and not others?

    Can you also tell me the types of Android devices that you and your wife are using?

    -Dave