Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Poor Safari extension performance after macOS 13.3 upgrade

Good afternoon: After upgrading my iMac from macOS 13.2 to 13.3, I noticed a tremendous slowdown in the Safari extension's performance. Clicking the 1Password extension in the Safari toolbar "fee...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @JasonPratt,

I'm sorry for the delay in getting back to you.

I think it would be useful if we could delve deeper into the performance issues you are seeing with 1Password for Safari since upgrading your MacOS.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!