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Stanzilla
Occasional Contributor
4 years ago

Pixelated icon in Task Manager

Just noticed the difference in 1Password process icons and the new style one is super pixelated compared to the old one


1Password Version: 8.2.2.61-nightly
Extension Version: Not Provided
OS Version: Windows 10

6 Replies

  • Former Member's avatar
    Former Member

    +1 this issue, I have...

    • Apple M1 Pro
    • OSX 14.1 (updating to 14.1.1. now, will update if this resolved anything).
    • 1Password for Mac 8.10.18 (81018040).

    This has actually been happening for a few weeks, ~100% consistently. Double prompts with both touch ID on my MBP with the laptop open but also double prompts on my Apple Watch when it's closed as well. Happy to provide further information / debug info if that helps.

    Edit (below)

    With OSX 14.1.1 and 1Password for Mac 8.10.20 (81020036) I run into the same issue, confirmed with touch ID and apple watch. This does NOT happen if I enter my password instead of either touch ID or watch options though. I can 100% repro this by manually locking and then using Cmd+\ to try to un-lock again.

  • Hello @Rahvin! 👋

    I'm sorry that you're being prompted for Touch ID twice, that definitely doesn't sound right. So that we can investigate further, can you please do the following:

    1. Update to macOS 14.1.1. Update macOS on Mac - Apple Support (CA)
    2. Restart your Mac.
    3. Reproduce the issue again.
    4. Generate a diagnostics report:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

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to setup trial individual Passkey account, then add to existing Family plan?","id":"message:148197","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:148197","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:1201"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:148197"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:148197"},"body":"

Looking to add family now, skipping the \"What's this Secret Key?\" headache entirely, and just set them up using the new Passkeys open beta. Then add their accounts to my existing Family plan.
\nIs this possible?
\nAlternatively, is it possible to add Passkey option to the Family invite link process?

\n\n

I've spent some time on this already, so I fear that the answer is no, or \"Wait for Passkey expansion in 2024.\" but I figured I'd ask here if anyone has found a way to do it.

\n\n
\n\n

1Password Version: 8.10.24 81024022 Nightly
\nExtension Version: 2.19.1 21900102 Beta
\nOS Version: Windows 11
\nBrowser: Brave

","body@stringLength":"691","rawBody":"

Looking to add family now, skipping the \"What's this Secret Key?\" headache entirely, and just set them up using the new Passkeys open beta. Then add their accounts to my existing Family plan.
\nIs this possible?
\nAlternatively, is it possible to add Passkey option to the Family invite link process?

\n\n

I've spent some time on this already, so I fear that the answer is no, or \"Wait for Passkey expansion in 2024.\" but I figured I'd ask here if anyone has found a way to do it.

\n\n
\n\n

1Password Version: 8.10.24 81024022 Nightly
\nExtension Version: 2.19.1 21900102 Beta
\nOS Version: Windows 11
\nBrowser: Brave

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in 2024.\" but I figured I'd ask here if anyone has found a way to do it. \n\n \n\n 1Password Version: 8.10.24 81024022 Nightly \nExtension Version: 2.19.1 21900102 Beta \nOS Version: Windows 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ReQuiem2099

\n\n

I too have had to explain how 1password works to family members. You have referred to \"\"What's this Secret Key?\" headache\"

\n\n

I have tried explaining both secret key and recovery code approaches. What is your experience with how both are received?

\n\n

My expereience is that the secret key as a credential for the password manager is pretty straightforward to understand. Explaining the need for a recovery code and keeping your email credentials outside the password manager is pretty hard to explain as it contradicts the idea that everything should be inside the password manager and the email credentials are not really to do with the password manager. A better and more logically consistent recovery process for passkeys would be easier to explain, not to mention more secure.

\n\n

What is your experience teaching the two concepts to beginners? Which is easier for them to understand in your experience?

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ReQuiem2099

\n\n

It isn't currently possible to see items that you've already saved passkeys for. I've let the team know that you'd like to see such an option in the future. Thank you for the suggestion!

\n\n

For the time being, adding tags to items as you save passkeys is the best way to identify those items later: Organize with favorites and tags

\n\n

I hope that helps!

\n\n

-Dave

\n\n

ref: dev/core/core#22295

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Thanks Dave,
\nFor now it would appear to be a non-starter unless I wanted to spin-up a test account at cost.
\nI don't suppose there is a way to see my items with Passkeys associated with them already?
\nI already have quite a few accounts with Passkeys turned on, but would like greater visibility to see beyond just what accounts DON'T have Passkeys turned on. Especially as it's clearly still early days, or inaccurate to say that some of these accounts even support Passkeys properly.
\nTracking items with Passkeys associated to them, ratios against the rest of the vault, would be helpful for broader Watchtower metrics.

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Hello ReQuiem2099! 👋

\n\n

Thank you for the question! At this time, signing up for the passkey unlock beta only allows the creation of a 1Password Individual account. No other account types are supported right now, nor can passkeys be added to existing accounts secured by an account password and Secret Key.

\n\n

We hope to share news about using passkeys with other account types in the future. You can read more about the beta here: Unlock 1Password With a Passkey: Now in Beta

\n\n

Let me know if you have any questions. 🙂

\n\n

-Dave

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