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Former Member
3 years agoPotential TOTP bug
Hi all,
I might have found a potential bug to the TOTP timer, but like you to check as well.
I’m on an IPad with iPadOS 15.7 and the latest version of 1Password running.
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On each item in P...
GreyM1P
1Password Team
3 years agoHello @EdValue
That does sound unusual! I've not been able to reproduce this issue following those steps, so it may be something we'll need to help you with individually.
As a first step, restart your iPad. It sounds obvious and boring, but it's still surprising how often it helps. The TOTP countdown timer is linked to your iPad's system clock, so if the system clock is misbehaving, that would carry through to 1Password. You might also want to check the Clock app to see how the second hand behaves.
Also, visit https://time.is/ on your iPad to make sure that your system clock hasn't drifted from standard time. If so, you can have your iPad's clock set automatically by opening the Settings app (note: not the Settings in 1Password), then tapping General > Date & Time, and turning Set Automatically on.
If neither of those things make a difference, please email us at support+ios@1password.com where we'll be able to give you direct help. I look forward to hearing how you get on. :)
— Grey