Hello @zfmkl215 thanks for following up with us. I can see that we received your message and sent a reply. I'm sorry to hear you didn't receive this message!

I've gone ahead and sent another reply. Let us know if there's any issue receiving it.

GKG-63128-393 I've done this already back in March/April. Did you not receive it?

Hi @zfmkl215. I'd like to ask you to create a diagnostics report from your Android device:

https://support.1password.com/diagnostics/?android

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/128280/privacy-credit-cards-not-showing-up-in-android-app#latest
• Your forum username: zfmkl215

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

The latter, newly added credit card information is not syncing correctly to other devices.

Hi @zfmkl215,

Sorry for the trouble. Could you please clarify the issue that you're running into? Are you unable to save new credit card information or is newly added credit card information not syncing correctly to other devices?