Forum Discussion

Former Member's avatar
Former Member
3 years ago

Problems with newest v7 and classic extension (chrome)

I updated to the latest version that supports local vaults (7.9.4) and the classic chrome extension is no longer working. I go to a page with a password and I click the icon (in chrome) and it report...
browser extension
macos
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @disrael :

We'll need to take a closer look at how 1Password is currently set up on your Mac. Can you send us a diagnostics report from your device?

Attach the diagnostics to an email message addressed to support+forum@1password.com (change the 'To:' address to this one from the default). With your email please include:

A link to this thread: https://1password.community/discussion/129507/problems-with-newest-v7-and-classic-extension-chrome#latest
Your forum username: disrael

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!