Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Problems with Quick Access
When I open Quick Access , search for a website and click on the item I want to open, the website successfully opens in a new browser tab, but the user ID and password fields don't autofill. It worke...
andrew_l_1P
1Password Team
1Password TeamHi @robertworrall,
Thanks for giving that a try and sharing your results (I removed a couple screenshots that contained personal info). I've got a couple follow up suggestions!
First, double check that both 1Password 8 and the 1Password browser extension are up to date:
If the issue persists, try removing and reinstalling the 1Password browser extension:
Give fill.dev another try afterwards and let me know what you find. If autofill still doesn't behave as expected, I'd like to ask you to create a diagnostics report and console log from your Mac:
Attach these to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/136507/problems-with-quick-access
- Your forum username:
robertworrall
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can link our conversations. Thanks for your patience, looking forward to hearing from you and finding a solution. 🙂
