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Forum Discussion
Prompt to input password before using Windows Hello despite setting to Never ask
I have my Security settings on Windows 11 below all checked:
"Unlock using Windows Hello"
"Show Windows Hello prompt automatically"
"Use the Trusted Platform Module with Windows Hello"
And t...
ag_mike_d
1Password Team
1Password TeamHello @purchaga,
I'm sorry for the troubles you are experiencing with requiring your account password. After restarting your device or waking it. The TPM setting you mentioned should be helping here.
I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/141466/prompt-to-input-password-before-using-windows-hello-despite-setting-to-never-ask - Your forum username:
purchaga
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
