Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Prompted to enter the account password too often

This discussion was created from comments split from: request: press "option" to show master password when signing in to the app.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@Kevin_

I'm sorry to hear that 1Password isn't working properly with Safari on multiple Macs. So far, I can't reproduce the issue on my Mac. Can you try the following steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Application folder.
  4. Open your web browser.

Do you still run into the issue after trying these steps?

-Dave