Prompted to enter the account password too often

@Kevin_

Thank you for the reply. That does seem to suggest a larger problem, would you be willing to send in a diagnostics report so that we could investigate this further to see if it might match a known issue or to file a new issue with our developers?

The next time that you run into the issue please note the time when the failure to unlock 1Password for Safari occurs and then I'd like to ask you to generate a diagnostics report:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/140850/prompted-to-enter-the-account-password-too-often
• Your forum username: Kevin_
• The time when the issue occurred.
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave