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zondi's avatar
zondi
Occasional Contributor
3 years ago

QR Code and IAM Identity Center

On both macOS 13.1 + 1Password v8.9.12 and pop_OS (Ubuntu) + 1Password v8.9.10+ Chrome v109.0.5414.6, 1Password are unable to scan the generated QR code. Says No QR Code found. Even taking a sc...
linux
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey zondi, thanks reaching out. I apologize for our delayed response.

Is this issue only occurring when scanning a QR code from IAM Identity Center?

Even taking a screenshot of the QR code to use the One-Time Password option via the installed 1Password app is not possible as the option is missing.

You should see the option to scan a QR code if you navigate to an item and Edit > + add more > One-Time Password:

Is that option missing for you or not scanning the QR code properly? Looking forward to your response.

Ali